Please contact Justin Bailey Design (use the "Contact" form on the website) within 48 hours if your purchase arrives damaged. We can issue a full refund for the order once we have received the item at our studio. The product must be unassembled and in its original packaging. Everything is final sale and may not be returned. Shipping costs are non-refundable.
Terms of Sale and Service
1. About Terms of Sale and Service
These Terms of Sale (“Terms”) set out the terms and conditions that will apply when you place an order through the Justin Bailey Design operated web store. If you are unable to understand, or have any questions about these Terms please contact Justin Bailey Design. You will be required to confirm that you have read and accept these Terms before you submit an order to the Justin Bailey Design Store. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
2. Shipping Policy
We ship all our products to Canada and United States. If your country is not on the list, please contact us at through the contact form in the site navigation to place an order. We use FedEx Ground and USPS. Once the pickup from our studio is booked, you will receive an email with a tracking number.
3. Lead Times
Justin Bailey Design carries a 4-6 week lead time. Please contact us directly if your schedule requires a faster turn-around time we will do our best to accommodate your needs.
4. Trade & Wholesale Accounts
Please contact us at firstname.lastname@example.org directly for our full trade and wholesale line sheet. The line sheet includes product info, pricing, lead times and terms.
5. Liability to You
Nothing in these Terms will exclude or limit liability to you for fraud, death or personal injury or any other liability which the law states may not be excluded or limited.
We will not sell, trade or otherwise give out your personal information to any third party unless we are required by law to do so or if you violate our Terms of Service.